Dipo4d Terms & Conditions – Complete Guide to Using the Malaysia Platform

In this Terms & Conditions document, the following words and phrases carry the meanings set out below unless the context requires otherwise:

• "dipo4d" — refers to the online betting platform operating under the domain dipo4d.run, including all associated websites, mobile applications, services, and content.
• "Member" or "You" — refers to any individual who has registered and holds an active account with dipo4d.
• "Account" — refers to the personal profile registered by a member on dipo4d to access all platform services.
• "Platform" — refers to the entire dipo4d system, including the website, user interface, games, and payment systems.
• "Account Balance" — refers to the total funds held in a member's dipo4d account at any given time, including actual deposited funds and eligible bonuses.
• "Bonus" — refers to any free credits, free spins, or other promotional benefits granted by dipo4d to members subject to specific conditions.
• "Betting" — refers to any amount of money wagered on any game or sports bet on the dipo4d platform.

Dipo4d is an online betting entertainment platform offering a wide range of games including slots, Live Casino, progressive jackpots, Sports Betting, cricket, and card games. All games are provided by internationally licensed suppliers using independently audited random number generator (RNG) systems.

To register and use dipo4d, you must meet all of the following eligibility requirements at all times:

• Must be at least 21 years of age at the time of registration and at all times while using the platform.
• An individual with full legal capacity to enter into a legally binding agreement.
• Not currently enrolled in any active self-exclusion programme, whether at dipo4d or any other betting platform.
• Using the platform for personal use only, and not on behalf of any other person or entity.

During registration, you are required to provide information that is true, accurate, and current. dipo4d reserves the right to request identity verification documents at any stage to verify your account information. Providing false information is a serious breach of these terms.

You are solely responsible for keeping your password and account login credentials secure. dipo4d will not be liable for any losses arising from unauthorised access to your account where such access results from your own negligence. Please contact the dipo4d support team immediately if you suspect that your account has been accessed by an unauthorised party.

Dipo4d supports the following payment methods for deposits and withdrawals for Malaysian players:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (real-time bank transfer)
• FPX via Maybank2u and CIMB Clicks

Deposit Requirements: The minimum deposit is RM 10. All deposits must be made from an account registered in the same name as the dipo4d member. dipo4d does not accept third-party deposits. Deposits received from unrecognised or suspicious sources may be held pending investigation.

Withdrawal Conditions: The minimum withdrawal amount is RM 30. Withdrawals are processed only to the same payment method used for the deposit, or to a verified bank account in the member's name. Withdrawal requests are typically processed within 5 to 15 minutes. For amounts exceeding RM 50,000, additional verification may be required and can take up to 2 hours.

Dipo4d does not charge any hidden fees for deposits or withdrawals. However, third-party payment providers may apply their own charges, which are beyond dipo4d's control. All amounts displayed on the dipo4d platform are in Malaysian Ringgit (RM).

All games available on dipo4d — including slots, live casino (Baccarat, Blackjack, Roulette, Dragon Tiger, Teen Patti), progressive jackpots, football Sports Betting, cricket, badminton, and e-sports — have specific rules stated within their respective game interfaces.

The general principles that apply to all games on dipo4d are as follows:

• All game outcomes are final once the relevant round or match has ended. dipo4d will not cancel or reverse a valid result after a game has concluded.
• Game outcomes are determined by a certified RNG system (for slots and digital games) or by physical actions in a live casino studio — there is no human intervention from dipo4d's side.
• Bets placed during a confirmed technical outage may be voided and the funds returned to your account balance at dipo4d's discretion.
• The minimum bet for each game is displayed within the respective game interface. Maximum bet limits also apply and vary depending on the game and your VIP membership level.
• For Sports Betting and cricket, the odds displayed at the time a bet is placed are the odds that apply — odds cannot be changed once a bet has been confirmed.

Dipo4d reserves the right to void any bet suspected of being placed using invalid information, through exploitation of system vulnerabilities, or in violation of the spirit of fair play. In such cases, the original stake will be returned to your account balance with no winnings paid out.

Dipo4d offers a variety of bonuses and promotions to its members. Each bonus has its own terms and conditions as stated on the relevant promotions page. The general conditions that apply to all dipo4d bonuses are as follows:

• Rollover Requirements (Re-wagering): All bonuses are subject to rollover requirements, meaning you must wager a specified amount (typically between 5x and 25x the bonus value) before the bonus funds and any associated winnings become eligible for withdrawal. The specific rollover conditions are stated in each individual bonus offer.
• Bonus Validity Period: Each bonus has a validity period — typically between 7 and 30 days from the date of claim. Bonuses not used within this period will expire automatically.
• One Active Bonus at a Time: You may not activate more than one bonus at a time unless the relevant promotion's terms explicitly state otherwise.
• Bonuses Are Non-Transferable: All bonuses are for the personal use of the registered member only and may not be transferred to another account.

Dipo4d reserves the right to modify, suspend, or terminate any promotion or bonus at any time, with reasonable notice given to affected members. All decisions relating to bonus eligibility verification are final and binding.

The following is a list of conduct that is strictly prohibited on the dipo4d platform. Violating any of these rules may result in immediate account suspension or closure, and potentially legal action:

• Registering or using more than one dipo4d account.
• Providing false, misleading, or incomplete information during registration or the verification process.
• Using automated software, bots, scripts, or any other technological tools to automate gameplay or betting.
• Conducting or attempting to conduct money laundering through the dipo4d platform.
• Exploiting any technical bugs, system vulnerabilities, or display errors within games for unfair advantage. Any winnings obtained through such means will be voided.
• Colluding with other players to manipulate game outcomes or unlawfully split bonus winnings.
• Using another person's credit or debit card, or committing any form of payment fraud.
• Harassing, threatening, or abusing other players or dipo4d staff through any communication channel.
• Attempting to hack, breach, or disrupt the dipo4d technical infrastructure.
• Using the dipo4d platform for any purpose that is unlawful under Malaysian law.

If you suspect any fraudulent activity or misconduct by another user, please report it immediately to the dipo4d support team via email at support@dipo4d.run. All valid reports will be taken seriously and investigated promptly.

Voluntary Closure: You may close your dipo4d account at any time by contacting our support team. Prior to closure, all eligible balances will be paid out to you once the relevant withdrawal conditions have been met. Any bonuses that have not satisfied the rollover requirements will not be paid out upon voluntary account closure.

Suspension by dipo4d: dipo4d reserves the right to suspend or close any member's account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or illegal activity.
• Failure to comply with identity verification (KYC) requests within the stipulated timeframe.
• Activities that compromise the integrity or security of the dipo4d platform.
• Instructions from the relevant authorities.

Dipo4d takes member privacy very seriously. All personal information you provide to us is protected using 256-bit SSL encryption and stored on secure servers. We collect personal information only for necessary purposes — including identity verification, payment processing, customer service communications, and fulfilment of regulatory requirements.

Dipo4d will not sell, rent, or share your personal information with third parties without your consent, except in the following circumstances:

• When required by Malaysian law or the directives of a legitimate authority.
• To third-party service providers who assist us in operating the platform (such as payment providers), under strict confidentiality agreements.
• For fraud prevention and anti-money laundering purposes.

For more complete information on how we collect, use, and protect your data, please refer to the Privacy Policy full dipo4d.

Dipo4d believes that gambling should be an enjoyable form of entertainment, not a source of stress or financial hardship. We provide the following tools and resources to help members play responsibly:

• Daily/Weekly/Monthly Deposit Limit: You can set a limit on the total amount you deposit within a given time period. This limit can be lowered at any time, but increasing it requires a 7-day waiting period before the change takes effect.
• Bet Limit Per Session: Set a maximum amount you are allowed to wager within a single playing session.
• Temporary Break: Take a break from playing for a period of your choice (1 day to 6 months) by activating this option in your account settings.
• Permanent Self-Exclusion: If you feel that betting has become a problem, you may apply for permanent self-exclusion from the dipo4d platform. This request cannot be reversed once it has been enforced.

Dipo4d reserves the right to impose additional limits or restrict access to accounts showing signs of problem gambling, including betting patterns that indicate a loss of control. This is done solely to protect the wellbeing of members and is not intended as a penalty. For more information, please visit the Responsible Gaming us.

Dipo4d and its business partners shall not be liable for any indirect, consequential, or special losses arising from the use of this platform, including but not limited to:

• Financial losses resulting from unfavourable game outcomes — this is an inherent risk of betting that you accept when you play.
• Service disruptions caused by factors beyond our control, such as internet outages, service provider failures, or natural disasters.
• Losses arising from unauthorised access to your account due to your own negligence (for example, sharing your password).
• Errors or delays caused by third-party payment systems.

Dipo4d's maximum liability to any member under any circumstances shall not exceed the actual account balance held by that member at the time the claim is made. This liability cap forms a fundamental part of the agreement between dipo4d and its members, and members are encouraged not to register if they do not agree with this provision.

If you have any complaints or disputes with dipo4d, we encourage you to follow the resolution procedure below in stages:

• Step 1 — Contact the Support Team: Contact the dipo4d customer support team via live chat or email at support@dipo4d.run, providing a detailed description of your dispute. Most issues are resolved at this stage within 24 hours.
• Step 2 — Escalation to Supervisor: If you are not satisfied with the customer support response, you may request that your case be escalated to a senior supervisor. The response time for escalations is 3 business days.
• Step 3 — Management Review: For disputes that remain unresolved after Step 2, you may request a review by dipo4d management. A decision will be provided within 7 business days and is final within the context of the dipo4d platform.

All disputes relating to gameplay and betting outcomes will be assessed based on dipo4d's system records, which are deemed accurate and final. In cases where there is a discrepancy between a player's screen display and dipo4d's server records, the server records shall prevail.

Dipo4d reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Material amendments will be communicated to members via their registered email address at least 7 days before the changes take effect.

Non-material amendments — such as spelling corrections, formatting changes, or clarifications that do not substantively affect members' rights or obligations — may take effect immediately without separate notice.

Continued use of the dipo4d platform after any amendments to these terms take effect will be considered your acceptance of those amendments. If you do not agree with any changes, you may close your account before the effective date without any penalty.

These Terms & Conditions, together with Privacy Policy and Responsible Gaming Policy, constitutes the entire agreement between you and dipo4d regarding the use of this platform and supersedes all prior communications, agreements, or understandings on the same subject matter.